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The straightforward solution to your internet presence

PO Box 9970, Dunmow, Essex, CM6 2WJ
Tel: 0844 454 5050
Email: design@spidas.co.uk

       
       

The only constraint to your web site is your imagination!

 

Spidas offer a comprehensive web design service including:

 

  • Web Site Design
  • Graphic Design
  • Logo Design
  • Business stationery design, to complement your web site.

1. Complex Data Applications

Automate any part of any business

The internet is the perfect place for websites that automate internal business communications and information processing.

Move your data communucation applications to your website: from Sales Management to Project Management.

Your employees (and clients if you wish) can access and manage information from anywhere in the world at any time.

Manage and coordinate project and payment status, file, document and image changes, and manage information from anywhere in the world at any time.

Different levels of authorisation protect your information, allow administrative review of transactions, and provide mamagement reporting, goal statistics and visibility.


2. Website Content in Many Languages

Allow new languages to be added and edited online

Present your Website in many different languages.

Allow your clients to create any number of new languages for their website easily.

Translation Agencies can log in and adjust the content whenever they wish.



3. Complete Content Management

Infinite pages, navbar control, images, and much much more

Infinite Pages and graphic images
Content Managed nav bars
Infinite internal and external hyperlinks

Complete control
Often without argument, the most commonly requested element of any website that we create is the ability for your clients to make additional changes easily without complex tools (and without incurring additional cost).

The term Content Management is an often misused (or misunderstood at best)!

Spidas provides content management in a great variety of ways from simple text and graphic image changes to screen layout changes and even the addition of new links on navbars referencing new pages.
From text based changes to record based changes.

All of our websites allow the client to create new data such as product classifications and listings and to customise descriptions and even the emails that their website generates for their customers.

We believe that websites should allow clients to manage and direct the processes and the experience that their customers have on their website.


4. Online Reservation Systems

Yes! for services, venues, products and more !

Spidas can provide online reservation systems for both appointment reservations (e.g. for hair salons or doctors or dentists) and for hotel, restaurant and event reservations as well.

Both types of systems use a calendar to assign and manage availabilities.

Special details can also be specified and searched such as the type of services requested (for appointment reservations) of the type of room or other characteristics (for hotel or event reservations).

Other types of reservation systems may also be customised as well.


5. SMS Text Interfacing

Receive SMS texts and queries and send automated information

Owners can receive SMS texts in a great variety of circumstances to let them know what is happening on their website.

And their customers can receive SMS texts to let them know when things have occurred that might be of interest to them (e.g. an Estate Agent might have just published a new property - the website can automatically notify customers who have requested information on certain types of matches).

The website can receive SMS texts and process them like any other query - perhaps sending a reply with the information requested or updating some of the databases with information from the received text.

Many people have "Call Me Now" buttons on their websites for their customers. An SMS text is sent immediately to the designated sales person or owner and an immediate follow-up call can be made to the customer.


06 Business And Private Chat

Freeform or recorded minutes

Online Chat can be used in a variety of ways in business. Often one-on-one chat is one part of a complete customer service package.

Other companies use chat to hold meetings on the internet as an alternative to videoconferencing or teleconferencing.

Chat meetings are often preferred as it is an excellent way to insure that accurate minutes are recorded and published.


7. Estate Agent Management Systems

From detailed searching to automated matching SMS texts

When (and how) do your clients learn of new listings? How can you accelerate that process? Can an SMS text be automatically sent when a match occurs?

Which criteria are essential to them? Which criteria are desirable to them? Can you quickly deliver what they are looking for right now?

Often a sale is closed before most competitors know of the opportunity.

Make sure your website keeps you ahead at all times.

You should be able to easily create and manage listings, enter descriptions and post photographs. You should also be able to enter a variety of criterion that your clients use to search and discover exactly what they are looking for.


8. Ecommerce Solutions

Accept credit-card payments - single and recurring - and more.

Often business is best conducted at the moment that your customer wishes to make a purchase. This might not be during business hours.

Often your customer has made a choice and does not wish to spend additional time with details. Many of your customers anticipate that business can be concluded with a credit-card transaction on line.

We have been fully integrated with dozens of ecommerce providers and can handle all sorts of transactions from single transaction purchases to recurring fees that are dynamically calculated depending upon the services actually requested.


9. High Volume Membership Sites

With large-scale sophisticated pattern matching

High Volume Membership Sites need special consideration.

Members and Customers do not appreciate waiting for several seconds when they request information or select an action.

Large or complex data-driven systems need the real-time performance that only comes from customised "high-octane" designs using the latest b-tree technologies and caching systems tuned to your specific databases.

Was that complex? Well that is what website "engineering" is all about. We work that way so that your customers can rest assured!


10. Event Ticketing Systems

With or without assigned seating or allocations

Ticketing Systems can be used in a great variety of industries

Attendees can review and select dates and venues and then either reserve or purchase entrance or seating online.

Ticket sales may be limited to a general count or tickets may correspond to assigned seating with potentially different pricing for different seats or general areas.


11. Context Sensitive Advertising

Clients have individual interests

Context Sensitive Advertising is useful in a great variety of ways.

Your website should be gathering demographic and purchasing information each and every day for your clients.

Customers will appreciate seeing only the products and services that are most relevant to their needs and interests.

Some websites charge clients differently for advertising space. By displaying ads strategically and limited by customer interest the website owner can often take on more advertisements.


12. Extremely Detailed Visitor (and Staff) Tracking

With keystroke details and timestamps

It is essential for businesses to know what their website visitors are experiencing on their website.

What did they click on and what did they NOT click on?

How much time did they spend on each page? Which pages did they NOT visit?

Did they review pricing more than once before they left?

Did you or your sales staff have a chance to contact them before they moved on to competitive sites?

Which pages are working FOR you and Which pages are working AGAINST you? You need to know!

 

13. Receive SMS (Short Code) Payments

Receive Payments online for Products or Services from mobiles

Your website can collect immediate payments online from mobile phone users.

This is a convenient and fast way for customers to order products or services.

Because it is from a mobile phone there is no need for your customers to enter credit card information. They simply enyer a five-digit short code and that is it!

In some markets (e.g. teenager demographics) credit cards are often not available and short-codes are the perfect solution.

 

14. Forums and Discussion Groups

Freeform or moderated, extensive options, completely managed

In many cases your customers are like a community. They need to share ideas openly and to make recommendations and you need to know what they are saying.

Perhaps your website has been designed to support a community. People need to be able to create new forums or discussion groups express their views, and support each other.

The internet is a great place to do this but unfortunately moderation is often required.

Support discussion groups but do so responsibly. Spidas can help.



15. CV Processing and Matching Systems

increase automation within your office

CVs (and other documents) should be (automatically) scanned for relevant content and be made available to all of your other applications.

This should include filtering and matching and should allow multiple levels of priority notification.

Your visitors should not be asked to submit documentation more than once! If their name and address is on their CV then do not ask for it again (or at least initialise the data fields accordingly!

Since searching is already required for your website why not manage your company clients on line as well?!
This way you can research opportunities and matches from anywhere and manage new potential matches with ease.


16. Newsletters Automated

Publish, distribute, archive and search

Many clients publish periodic information that is essential to their customers.

A website is an excellent place to present this information.

Clients must be able to edit their newsletters either online or offline with one or more simple templates that support both text and graphic images.
It is also important for their customers to be able to review, archive and search the content of previous newsletters.

A newsletter or document that is available for a short time and then disappears is of little benefit to anyone on the internet today.



17. Inventory Management Systems

To assist customer online ordering

Most of the companies that sell products online would strongly benefit from an inventory management system.

What happens when products run out? In a store, the product is simply no longer displayed. On the internet, customers not only continue to see products that are no longer in stock but they are likely to pay for them in advance and expect immediate delivery!

Some products have longer lead times than others or perhaps some are kept in stock in limited numbers.

Inventory Management tools are helpful in managing orders and in tracking what is in stock and when additional purchases should be made (based upon statistical purchasing patterns) .



18. Online Games and Quizzes

such as Scrabble or Hearts - keep them coming back

Online Games and Quizzes are often required in websites that target certain "communities" of individuals.

From online Scrabble to Hearts - multi-user games and quizzes have been shown to accelerate membership rates and increase active member retention.

Games are fun for everyone - and quizzes are as well. Make sure that your clients can change quiz content regularly and easily!

People talk about websites that are fun and this brings even more new members to the site.


19. Online Project Management Systems

Track projects and deadlines

Time Management is important !

Publishing project schedules and allowing contributors to enter new information as it arises in real-time is essential to insure that schedules are accurate and are of use to your organisation.

Real-Time data is essential and required if you are to be able to adjust resources to meet committed schedules.

Make sure that all contributors can easily and readily add information to the current project status.



20. Online Sales Management Tools

Call tracking and other sales tools

Online Sales Management Tools allow centralised control of your Sales organisation and also allow your Sales team to work from anywhere in the world.

Sales tools developed by Spidas include client database tracking by dates and next action, sales call tracking (and duration timing), and full contact list support.

Manage your customers so that they feel they are at the top of your list each and every day!

Extensive report data is of course available for administrators.


21. Automated Email Management

send prewritten emails at the touch of a button

How often have you written that email - or cut and paste it into a reply?

Automate that process with a database for your clients that allows you to reply appropriately and personably to each and every email at the press of a button.

Select a group of clients and select a customised email. It is as simple as that!

Have periodic emails (daily, weekly, monthly etc.) automatically sent based upon time and status to your own distribution lists.

Make sure that your customers feel cared for!


22. MMS Mobile Interfacing

Send audio clips, video clips, images and even ringtones

Your website can send images, sounds, ringtones and even audio clips and short films to mobile phones.

These can be combined with short codes to charge for these items if desired.


23. Note Systems

For internal or external communications

While email is often a great way to communicate it has its disadvantages.

Communications between members might need to be sent anonymously or perhaps your communications may need to be automatically saved, archived (or published) for later consideration or review.

Or perhaps correspondence needs to be targeted to multiple individuals within each department (through auto-routing or transparently through bcc).

Make sure that communications go exactly where they should go (and that they do not go where they should not).


24. Accessibility Issues

Support all audiences on the internet

Are you ready for the new changes that were introduced this year? New standards were established this year to insure that visually or audibly impaired individuals are able to use the internet.

Do you know what they are?

Automated and public tools are available to see if your website currently meets these standards!

If you are not sure if you are compliant then - well - you probably are not!

If you have a need for multilingual content then Spidas can help create any number of parallel text streams without the need for separate pages.

Make sure that your website reaches the largest possible audience.


25. Search Engine Optimisation

Keeping your website search-engine friendly

There are many ways to insure that your website is correctly indexed by the larger search engines (e.g. google and yahoo).

Certainly proper use of metatags is essential.

Insuring that your metatag content also appears visibly throughout your pages is also necessary.

Prominently displaying links on your home page to all of the more important pages on your website helps insure that these pages will be indexed as well.

Asking your vendors to place links on their websites to you will also make a difference.

Ultimately however, successful websites invariably target their market more specifically and more powerfully by using pay-per-click technology.

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Examples:

Motive8me.com

Bluedaisyinteriors.co.uk

themancers.com

finetrowel.co.uk